Meet the Team
Our team is simply brilliant – full of highly experienced, passionate individuals who share a love of brands and consumers
Market Research Expertise
Brandspeak undertakes qualitative and quantitative, market research and marketing consultancy in the UK and globally.
Our main areas of research focus are;
JEREMY BRAUNE – MANAGING DIRECTOR
Jeremy is a researcher and brand strategist who has been helping brands maximise their potential globally for over 20 years. He is a frequent press commentator and has also lectured on London Business School’s MBA course.
MARK BAGNALL – SENIOR PARTNER
Mark is a senior researcher with over 20 years’ experience, working with many global brands from a range of sectors including media, tech, telecoms, gaming, FMCG and financial services.
Mark has held senior positions in some of the UK’s leading research agencies. He is a dualist researcher, equally skilled in the set-up, execution and delivery of quantitative and qualitative research studies including both traditional and innovative tools and techniques.
SUZANNE LUGTHART – SENIOR PARTNER
Suzanne has spent over 20 years in clientside research helping brands like eBay, ITV, Rightmove and Macmillan Cancer Support to define their research needs, then delivering actionable, commercially focused and often award winning insights. A methodological all-rounder, she has particular expertise in marketplaces, retail, broadcast and pureplay online businesses
JEN HALLIWELL – SENIOR ASSOCIATE
Jen is a senior quantitative specialist with over 20 years experience across a wide range of sectors, methodologies and project types including brand tracking, campaign evaluation, pre-testing, U&A and market exploration, messaging/proposition testing, concept testing and customer satisfaction.
ANTONIA CHEESE – SENIOR PARTNER
Antonia is a quantitative research specialist with nearly 15 years commercial experience under her belt. Expert in ad hoc project design and execution, Antonia has helped some of the biggest brands across the globe understand cultural trends, audiences, market landscapes, launch new products, measure campaign effectiveness, and grow brands. With a background in psychology, Antonia loves to understand what makes people tick and how to leverage this commercially to solve challenges with insight, using the latest tech enabled methodologies.
CHRIS PAGE – SENIOR ASSOCIATE
With over 20 years’ research experience gained working in the UK and US, Chris is a seasoned Insight Director, with considerable experience across private, public and charity sectors.
Using both qualitative and quantitative expertise, she helps brands across the world with a wide array of business challenges including creative development, innovation and npd, tracking, concept development, copy testing, brand equity, strategy, segmentation, brand redesign and launch.
IAN HAYES – SENIOR ASSOCIATE
Ian is a senior qualitative specialist with over 25 years experience of working across a variety of b2b and b2c categories, from automotive to charities to construction and personal finance. Ian specialises in exploring brands, products, services and customer experiences through research. He comes from a branding and innovation background and so is adept at integrating qualitative findings with quantitative data and desk research as well as translating consumer insight into practical next steps.
MELANIE COHEN – ASSOCIATE PARTNER
Kate Wood is a senior qualitative research specialist who has worked globally for leading brands across financial services, utilities, telecoms, healthcare, education and retail. She has a particular expertise in customer experience and journey mapping, proposition development, web usability, qualitative segmentation and managing online research communities. In her spare time, Kate is a mentor of junior qualitative researchers entering the industry, via the AQR mentor scheme.
SELENA KING – ASSOCIATE PARTNER
Selena is a commercially savvy, qualitative researcher with over 15 years’ global experience. She is passionate about the role of strategic insight and its delivery through compelling story-telling. Selena has a keen interest in sustainability research and believes strongly that consumer brands have a key role to play in creating a sustainable future.
KATIE PRICE – SENIOR ASSOCIATE
Katie is a qualitative specialist with over 20 years experience helping brands reposition, develop new products and services and create new opportunities in growing categories and markets. Katie specialises in fmcg, financial services, retail and OTC pharma and her projects have taken her to many different markets including Asia, the Americas and Europe.
SARAH BORES – SENIOR ASSOCIATE
Sarah is a highly skilled and experienced qualitative research specialist with an illustrious agency background. She has global expertise spanning usage and attitudes studies, concept development and brand & communications development. Sarah is passionate about creating engaging, impactful insight while maximising strategic value for clients.
MELANIE COHEN – ASSOCIATE PARTNER
During nearly 20 years in market research Melanie has worked right across the industry – agency side; client side; freelancing and as a lecturer. She has worked across multiple sectors managing both qualitative and quantitative research projects with stakeholders; consumers; service providers and employees. Mel is also qualified youth worker; in the past she has worked for a specialist youth agency and on youth-focused projects for the Home Office and Ministry of Justice. In her spare time Mel is also a Level 2 netball coach.
SHIVVY JERVIS – CONSULTANT FUTURIST
An award-winning futurist, writer and speaker voted one of Europe’s leading women in digital, Shivvy makes it her business to unearth the advances that will redefine our lives and how we do business. The former journalist and innovation video series creator champions the notion of ‘tech-for-good’, constantly exploring how innovation can be used meaningfully as a connector, catalyst and conduit across business and society.
STEPHEN DEMPSTER – ASSOCIATE CONSULTANT
Stephen is an experienced DP specialist, having worked with many agencies, researchers and consumer groups. He always works to get the best out of your data and into clean, insightful data tabs, helping you get on with building your strategy.
ISABEL HOPKINS – SENIOR PARTNER
Isabel is a very experienced quantitative specialist with over 15 years experience conducting studies across sectors and methodologies. She has particular understanding of product development and optimisation including pricing, and combining qualitative and quantitative research methodologies to produce actionable results
ELLA FRYER SMITH – SENIOR ASSOCIATE
Ella is a senior qualitative director and ethnographic specialist who developed her expertise as one of the founding members of IPSOS’s Ethnography Centre of Excellence. Ella conducts ethnographic studies across the globe for private and public sector clients.
Get in Touch
To find out about more about market research from Brandspeak please email us at enquiries@brandspeak.co.uk or call us on 44 (0) 203 858 0052 for a chat.
What Clients Say About Our Market Research Agency
- Brandspeak recently conducted a complex and sensitive piece of research for us across the US, China, India and Europe. The work was carried out with the utmost professionalism (particular thanks to Jen!) and has provided us with invaluable insights that exceeded our expectations. A great team to work with and thoroughly recommended!
- Tom Green
- Marketing Manager | Industrials Group. Garner Denver Limited
- We wanted to understand how elements of our brand were perceived by consumers and identify opportunities where we could make improvements. Brandspeak clearly understood the brief and worked closely with us to develop a research approach that would answer our questions. The insight has been used to inform the development of our creative and also applied to other areas of our marketing communications. It was a pleasure to work with Brandspeak.
- Strategy & Insight Manager | Animal Friends Insurance
- Brandspeak helped us with getting invaluable market insights! They showed great flexibility and professionalism throughout the entire process and provided us exactly with the results we needed. I would recommend working with Brandspeak to anyone and anytime.
- Tom Suberg
- IT Project Manager at J.H. Tönnjes E.A.S.T. GmbH & Co. KG
- From the moment I contacted Brandspeak I can't thank Jeremy and his team enough. Offering a professional approach they took the time and effort to make the whole process easy and effortless. I highly recommend Brandspeak and look forward to working with them again in the future.
- Verity Kimber
- EU Transition Manager, SHOTT Beverages
- From their initial proposal they displayed an understanding of financial services and a clarity of thinking that made them stand out. Since then they have consistently delivered to demanding timescales. But what really sets them apart are their actionable and business focused recommendations which give them the credibility to influence senior internal stakeholders. I have really enjoyed working with them and look forward to doing so again.
- Leading life and pensions provider
- It is always a pleasure – and a relief! – to work with researchers who get the whole thing – effortlessly… a heartfelt thanks.
- DLKW
- We worked with Brandspeak on some qualitative research for a significant redesign of our products and our brandmark. Their approach was extremely professional, they took the time to clearly understand the brief and overall were very informed in the world of research. I wouldn’t hesitate to recommend them or use them again in the future.
- Victoria Leigh-Pearson
- Director, Group Sales & Marketing, John Ross Jr (Aberdeen) Ltd/Coln Valley Smokery Ltd/PR Foods
- Working with Jeremy from Brandspeak has opened my eyes to how powerful good quality quantitative data can be to inform and drive better business decisions.
- Adrian Chatterton
- UK Product Manager, Spine & Orthobiologics, Stryker
- Brandspeak were a pleasure to work with. They're extremely helpful and professional and truly experts in everything they do. They were able to help us and provide valuable knowledge throughout the entire process, from helping curate survey questions, carrying out the research and feeding back the results in a clear and proficient way, all with exceptional communication. Thank you Mark Bagnall and the Brandspeak team. Would recommend and definitely use again.
- Grace Hughes
- Blink
- We asked support for the Campaign Evaluation Research of our TVCM campaign. They organized and prepared everything on time, and we could get the necessary information as requested. Thanks to them, we could learn a lot of things and could improve our future marketing strategies. We are looking forward to working with them again!
- Tomoki Kawai
- Marketing Manger | Kikkoman
- Brandspeak are a fantastic market research partner. They tackle briefs head on and ask plenty of questions to make sure they fully understand the objectives, as well as challenge anything that could impact the quality of the research. They're good storytellers and presenters so it's very easy to understand their findings and share further with stakeholders. Would highly recommend.
- Samantha Neville
- Communications & Engagement Manager | NHS
- We've used Brandspeak for a number of projects over the years and have always found them a great font of knowledge and a great team to work with on consumer insights and data. Their work has been incredibly valuable to us and we'd have no hesitation working with them again in the future
- Dairy UK
- We worked with Brandspeak on a brand awareness project and we were extremely pleased the quality of service and the process. They understood the complexity of the briefs and ask plenty of questions to make sure they fully understand the objectives. They interacted with all levels of people in our business and understood the differences within the market and suggested ways to tie the research together so it was still comparable. The results were delivered with easy to digest summaries that could be used across the business. We would highly recommend using them
- Regatta Outdoors
- Brandspeak were very helpful through this project. With regular check ins with the team to finesse the brief, through to consistent communication during the research and results delivered promptly, I can't fault the team. The results have been helpful in shaping the future of our brand strategy
- Lifestory
- Brandspeak are fantastic to work with. They listened to our brief carefully, understood exactly what was required, then got cracking. They delivered exactly what we were after, presenting to us often complex data in an easy-to-understand fashion, enabling us to take the work forward and really make use out of it. Mark in particular was amazing to work alongside, and I wouldn't hesitate to recommend both him and Brandspeak in the future
- Zego
- Brandspeak were very helpful through this project. With regular check ins with the team to finesse the brief, through to consistent communication during the research and results delivered promptly, I can't fault the team. The results have been helpful in shaping the future of our brand strategy
- Harry
- Brandspeak are fantastic to work with. They listened to our brief carefully, understood exactly what was required, then got cracking. They delivered exactly what we were after, presenting to us often complex data in an easy-to-understand fashion, enabling us to take the work forward and really make use out of it. Mark in particular was amazing to work alongside, and I wouldn't hesitate to recommend both him and Brandspeak in the future. Thank you!
- Sam Heague
- Extracover Limited
- We worked with Brandspeak on a brand awareness project and we were extremely pleased the quality of service and the process. They understood the complexity of the briefs and ask plenty of questions to make sure they fully understand the objectives. They interacted with all levels of people in our business and understood the differences within the market and suggested ways to tie the research together so it was still comparable. The results were delivered with easy to digest summaries that could be used across the business. We would highly recommend using them
- Steven Hughes
- Regatta Ltd
- Professional & friendly with a great team to support your research needs!
- Lauren Williams
- Brandspeak is an absolute pleasure to work with! I’ve collaborated with them on a few projects for online research for their clients. The experience they bring to each and every project is very thorough, and their survey design work is very well put together. Looking forward to many more projects with the folks at Brandspeak!
- Ann Spelman
You will be in good Company
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