Focus Group Services

Gain valuable insights into the needs, expectations, behaviours, triggers and barriers of your target market with focus groups delivered by Brandspeak. We undertake face-to-face and digital focus groups across the UK and globally, providing businesses with the qualitative insights required to optimise their brands, products and services, advertising / communications and customer experience delivery.

What are Focus Groups?

Focus groups are small, pre-recruited groups, typically of 4-8 people who reflect the client’s target audience. Focus groups may be conducted online, in bespoke viewing facilities, or even in hotel meeting rooms, and they typically last 1.5 – 2 hours. The focus group discussion is led by an expert moderator. Before the focus group takes place, the moderator creates a discussion guide designed to explore all of the project’s objectives in real detail. Following the focus groups, a debrief is delivered to the client, containing:

A detailed summary of the target audience’s feedback
Conclusions – explaining what that feedback means for the brand
Detailed recommendations – outlining the steps that need to be taken to drive profitable brand growth.

The Benefits Market Research Focus Groups

Get closer to your customers

Stop guessing what your current and potential customers think about your brand, product, marketing communications or customer management. Focus group insights will enable you to tailor your offer to your core audience more closely.

Derisk your marketing investment

Focus groups can be used to provide timely feedback on new product or service concepts, so you can evaluate their potential and make necessary changes before committing to their development.

Gain competitive advantage

Understand the perceived strengths and weaknesses of your competitors in detail, so you can identify what you need to do to make your brand market leader. Your competitors' weaknesses will become your strength.

B2C and B2B Focus Groups

Maybe you are a food brand looking to evaluate a new concept or packaging with your target audience. Perhaps you are a new fintech bank looking to assess the features of a new, online bank account, or you might be a global ISP looking to evaluate and optimise new online advertising.

You may only need 2 focus groups, or you may require 20. If your project includes multiple countries, we’ll manage the whole thing, taking care of recruitment, providing local moderators, translating discussion guides and giving you access to the groups as they happen, with the help of a simultaneous translator and video link if necessary.

Our debriefs are comprehensive and commercially-oriented, designed to stimulate brand growth. And if you need more help after the debrief, we’re here to help you turn those insights in to plans for implementation.

Brandspeak's Focus Group Methods

Our Focus Groups can be booked for a variety of sectors across the UK and beyond. We utilise online surveys, face-to-face interviews and group discussion to get to the heart of the matter and extract valuable data from participants.

How To Get Started

Step 1

Press the button below and submit the enquiry form

Step 2

Our team will contact you within 24 hours

Step 3

Discovery call to learn about your needs and goals

Book Food & Drink Market Research

Why Choose Brandspeak?

Our team is a brilliant blend of highly experienced and passionate individuals who share a love for market research. The team is led by our MD Jeremy Braune, who is also Head of Qualitative Research, and a brand strategist with over 20 years’ experience. Jeremy has worked in over 40 international markets for food and drink clients including Müller Dairy, Fage, Guinness, Martell, Bells, Dairy UK and Cadbury’s.

Mark Bagnall is our Head of Quantitative Research and a senior figure in the market research industry, with over 20 years’ experience. Mark has helped brands such as Dairy UK, nestle, Britvic, Kikkoman, Smirnoff, Tanqueray, Kaegi and Asda to meet their food and drink research and brand needs.

Each of our wider team members possesses a unique skill set, ensuring that our clients benefit from a holistic and comprehensive approach to food and drink market research.

Brandspeak is honoured to be part of The Association for Qualitative Research (AQR) and The Market Research Society (MRS). Being a member of AQR demonstrates our commitment to quality in research across the UK and beyond. It highlights our role in an influential group that shapes our industry. Joining MRS, a leading body for research professionals, reflects our promise to uphold the highest standards in our work. We are committed to providing top-notch insights and research, guided by the principles of these respected organisations.

Brands We've Worked With

Customer Testimonials

Professional & friendly with a great team to support your research needs!

Lauren Williams

We worked with Brandspeak on a brand awareness project and we were extremely pleased the quality of service and the process. They understood the complexity of the briefs and ask plenty of questions to make sure they fully understand the objectives. They interacted with all levels of people in our business and understood the differences within the market and suggested ways to tie the research together so it was still comparable. The results were delivered with easy to digest summaries that could be used across the business. We would highly recommend using them

Steven Hughes

Regatta Ltd

Brandspeak are fantastic to work with. They listened to our brief carefully, understood exactly what was required, then got cracking. They delivered exactly what we were after, presenting to us often complex data in an easy-to-understand fashion, enabling us to take the work forward and really make use out of it. Mark in particular was amazing to work alongside, and I wouldn’t hesitate to recommend both him and Brandspeak in the future. Thank you!

Sam Heague

Extracover Limited

Brandspeak were very helpful through this project. With regular check ins with the team to finesse the brief, through to consistent communication during the research and results delivered promptly, I can’t fault the team. The results have been helpful in shaping the future of our brand strategy

Harry

Brandspeak were a pleasure to work with. They’re extremely helpful and professional and truly experts in everything they do. They were able to help us and provide valuable knowledge throughout the entire process, from helping curate survey questions, carrying out the research and feeding back the results in a clear and proficient way, all with exceptional communication. Thank you Mark Bagnall and the Brandspeak team. Would recommend and definitely use again.

Grace Hughes

Blink

Working with Jeremy from Brandspeak has opened my eyes to how powerful good quality quantitative data can be to inform and drive better business decisions.

Adrian Chatterton

UK Product Manager, Spine & Orthobiologics, Stryker

We worked with Brandspeak on some qualitative research for a significant redesign of our products and our brandmark. Their approach was extremely professional, they took the time to clearly understand the brief and overall were very informed in the world of research. I wouldn’t hesitate to recommend them or use them again in the future.

Victoria Leigh-Pearson

Director, Group Sales & Marketing, John Ross Jr (Aberdeen) Ltd/Coln Valley Smokery Ltd/PR Foods

From the moment I contacted Brandspeak I can’t thank Jeremy and his team enough. Offering a professional approach they took the time and effort to make the whole process easy and effortless. I highly recommend Brandspeak and look forward to working with them again in the future.

Verity Kimber

EU Transition Manager, SHOTT Beverages

Brandspeak helped us with getting invaluable market insights! They showed great flexibility and professionalism throughout the entire process and provided us exactly with the results we needed. I would recommend working with Brandspeak to anyone and anytime.

Tom Suberg

IT Project Manager at J.H. Tönnjes E.A.S.T. GmbH & Co. KG

Brandspeak recently conducted a complex and sensitive piece of research for us across the US, China, India and Europe. The work was carried out with the utmost professionalism (particular thanks to Jen!) and has provided us with invaluable insights that exceeded our expectations. A great team to work with and thoroughly recommended!

Tom Green

Marketing Manager | Industrials Group. Garner Denver Limited

Focus Groups In London

Frequently Asked Questions

How do you do market research in food industry?

Market research in the food industry involves a combination of methods, including surveys, focus groups, in-home testing, ethnographic research, and data analysis.

What is the importance of research in food and beverage industry?

Research is crucial in the food and beverage industry because it helps businesses stay relevant in what is a rapidly changing market. By understanding consumer preferences, emerging trends and competitive dynamics, companies can make informed decisions about product development, quality control and marketing strategies.

What are the different types of food research?

There are many options including online surveys to establish brand preferences and consumption behaviour, focus groups and co-creation workshops to develop and evaluate new food and drink concepts, hall tests to determine taste preference tests and ethnography to review shopper behaviour.

Brandspeak is a leading research consultancy formed in 2004 by a group of colleagues with a shared desire to deliver game-changing research and strategic thinking.

CASE STUDIES

HAVE A PROJECT IN MIND? GET IN TOUCH WITH US

Made With ❤ By Atomic