We are Financial Services specialists with considerable experience of conducting research amongst financial:
| • Consumers | from teenagers opening their first current account to High Net Worth customers enjoying Private Banking Services | |
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| • Advisors | from IFAs to Mortgage and Insurance Brokers | |
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| • Opinion-formers | from Fund Managers to journalists | |
| Projects typically focus on: | |
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| • | Brand development and naming |
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| • | New product or service development |
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| • | Communications development – including TV advertising, direct marketing and product literature |
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| • | Customer experience development |
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| • | Treating Customers Fairly (TCF) |
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| • | Customer acquisition and retention strategy development |
Contact usFor all enquiries please contact us on:| Relevant product experience includes: | |
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| • | Pensions – e.g. stakeholder, personal, company, final salary, annuities |
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| • | Savings – e.g. current and savings accounts, phone and online-only accounts |
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| • | Investments – e.g. Investment Trusts, Unit Trusts, OEICs, bonds, ISAs |
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| • | Protection – e.g. motor, home, travel, pet, medical, dental, critical Illness, income protection, mortgage payment protection, life assurance, payment protection insurance |
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| • | Commercial insurance – e.g. commercial combined, surgeries, professional |
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| • | Mortgages – e.g. fixed, interest only, tracker, off-set, cash back |
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| • | Loans – unsecured and secured |
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| • | Other – e.g. equity release, inheritance tax, capital gains tax |